Role Summary

The Restaurant Leader will oversee and coordinate different strategies and put ideas into action that drive the restaurant toward the Operator's vision. Our Restaurant Leader guides those under their supervision to push towards that vision which accounts for food safety, speed, and quality. This position requires skills like Self- Drive, Self-motivation, Ownership, High-energy, Servant Mentality, and Follow-through, as well as high-level thinker with strong analytical and problem-solving skills.

Execution of this role requires 40+ hours, and a varied schedule to support the demands of the business's operational needs, catering, or special events.

General Responsibilities:

Ensure the Operator's vision is being achieved
CARE for team members, guests, and our community
Use CFA tools to problem solve
Problem solve operational challenges to achieve sales goals
Keep Food Cost, Labor, and Inventory Expenses within budgets and goals
Create goals, accountability, and consequences to achieve performance and culture standards
Monitor and maintain proper food safety procedures
Ensure operational systems are established to mitigate risk and personal safety threats
Oversee team member-related complaints, issues, or performance concerns and maintain current records or documentation on file
Execute Performance Reviews of team members and leaders
Keep current with all Chick-fil-A best practices for operations
Assist the Operator with any special needs or requests
Collaborate with Operational Leads and Team regularly
Create a culture of CARE, Safety, and Fun

Preferred qualifications:

Experience as a leader in food service operations
Years of Experience: 2
Bilingual: English and Spanish
This is a full-time position.
This person must be self-directed and highly organized.

Hourly Wage (45+ Hours per week - Floating schedule required across dayparts)

Negotiable (Dependent on experience)

At Chick-fil-A Ina at Thornydale, the Restaurant Leader role is an opportunity and a responsibility. If you don't like to be average, thrive in creating and executing solutions to everyday challenges, and want to help people grow and reach their full potential, then this is the job for you.

Chick-fil-A Ina at Thornydale (In front of Target)
3943 W Ina Rd
Tucson, AZ 85741

We proudly serve the NW Tucson market, including Marana, Oro Valley, and Tucson. We are always looking for amazing team members to join us as Cooks, Servers, and Restaurant Managers.

Our Team Member Growth Promise -

LEVEL UP PROGRAM
We believe in providing a transparent roadmap for your personal advancement and development at Chick-fil-A Ina at Thornydale. We do this through our Level Up program, which is briefly described below.

Entry Level/Starting Point
LEAD SELF → Team Member (30 Days)

Required Level
LEAD SELF → Team Member+ (60 Days)

Optional Levels
LEAD SELF → Trainer

LEAD OTHERS → Zone Leader

LEAD OTHERS → Shift Leader

LEAD SYSTEMS → Support Leader

Invitation Levels
LEAD STRATEGY → Operation Leader and Consultant

LEAD STRATEGY → Executive Leader

Here are some of the great benefits of working at Chick-fil-A Ina at Thornydale:
FREE on-shift meal, 50% Food Discount, 25% Catering Discount, PerkSpot Discounts, Health Benefits, 401(k), FREE Online College (Undergraduate and Graduate), Chick-fil-A Scholarship Opportunities, Sundays Off, Flexible Schedule, Bonuses - Team Member of the Month, Friend Referral, Celebrations - Anniversary and Birthday, Defined Advancement Opportunities, Part of meaningful team, Working with a fun team.

We participate in E-Verify.

(if you already have a resume on Indeed)